Frequently Asked Questions

FAQ

Frequently Asked Questions

  • Do I need a reservation to get in?

    Even without a reservation, we can seat you if there are open tables.

  • Do you accept credit cards and cashless payments?

    We accept various credit cards, including Mastercard, American Express, and UnionPay.

  • Our approach to allergy concerns

    We will do our best to accommodate your requests, such as by substituting with other ingredients. Please let us know in advance so we can make the necessary arrangements.

  • Our policy regarding children

    Children's chairs are available. However, please note that these are limited in number.

  • Is there a dress code?

    There is no particular dress code. However, we do not permit hotel guests to dine in the restaurant while wearing nightwear or slippers.

  • Are there any special offers for birthdays or anniversaries?

    The Anniversary Set Course includes a complimentary personalized dessert plate service. Be sure to take advantage of this offer.

  • We'd like to hold a celebration at your restaurant. Can you make the necessary arrangements?

    We can arrange a bouquet of flowers if you place your order at least five days in advance of your reservation date. Prices start at ¥2,600 (tax included), and we will prepare a bouquet tailored to your budget.

  • Can we bring in our own food and drinks, such as wine and cake?

    We kindly ask that you refrain from bringing outside food or drinks, such as wine or cake.

  • Is it possible to enter the restaurant in a wheelchair?

    We can accommodate wheelchair users. While some areas have steps, our staff will assist.

  • Please tell me where is the nearest station?

    It is approximately an 8-minute walk from the South Exit of JR Shinjuku Station, or approximately a 5-minute walk from Exit A3 or A4 of Tochomae Station on the Toei Oedo Line.

  • Is there parking available?

    The following parking fees apply to both hotel guests and restaurant customers, depending on the time of day.

    [12:00 a.m. – 11:59 p.m.] ¥330 per 30 minutes / Maximum daily rate: ¥2,000

    We do not offer parking discounts for hotel stays or restaurant visits.

  • Can I reserve a parking space?

    Parking reservations are not available.

To Guests with Food Allergies

The hotel takes great care to ensure that our guests with food allergies can enjoy meals at restaurants with family and friends. However, we would like to bring the following points to your attention.

Considerations

  1. The 8 specified raw ingredients (shrimp, crab, walnuts, wheat, buckwheat, eggs, milk, and peanuts) used are checked based on information provided by the producers.
  2. Meals are prepared in the same kitchen with other menu options. Traces of allergic substances may enter your food in the process of handling or cooking food.
  3. The menu items listed are not guaranteed to be allergen free.

    4. Please consider the above when making your final judgment.

Regarding the opening hours of our directly operated restaurants

Manhattan Table (25th Floor, Main Building)

Morning
  • 6:30 - 10:30 a.m. (last entry at 10:00 a.m.)
Dinner

5:30 - 10:30 p.m. (last orders for courses: 8:30 p.m.)

Closed: Tuesdays and Wednesdays (Dinner only)

Teppanyaki Fujita (1st Floor, Annex)

Morning 7:30 - 10:30 a.m. (last entry at 10:00 a.m.)
Dinner 5:30 - 10:30 p.m. (last orders for courses: 8:30 p.m.)
  • Due to unforeseen circumstances, our opening hours may be subject to sudden changes, or we may be closed.